SHIPPING

SHIPPING POLICIES 

 

All orders are processed Monday to Friday, and will be shipped within 2 business days.  

 

Orders placed on weekends or public holidays will be processed on the next business day.

 

*ALL ORDERS SHIPPED VIA AUSPOST*

Estimated shipping timeframes apply to the date from which orders are dispatched from Dellamae

 

Standard Shipping (approximately 2-8 business days - once dispatched): $12.00 AUD

 

Express Shipping (approximately 1-4 business days - once dispatched): $16.00 AUD

 

​​FREE STANDARD DOMESTIC SHIPPING for orders over $250.00 AUD

 

Tracking Your Order:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package through the Australia Post website or app. 

 

Here at Dellamae, we ensure your package is handled with care but cannot be responsible for lost or damaged packages. 

 

If your order is taking longer than expected to arrive, please contact AUSPOST using your tracking link for more information prior to contacting us. If you experience any issues with your delivery, please contact our customer service team at support@dellamae.com  and we will do everything we can to assist.